We offer FREE delivery on certain products.
Shipping/Courier cost is included on the sale and
is part of the standard T&C's.
If you're local to the Hampshire area, then I can
offer delivery and in some instances assembly/installation.
You are also very welcome to collect the
completed product from my Titchfield based workshop.
TNT is my preferred courier company and courier
charges will be agreed in advance. Delivery is by express delivery service and is usually a next day delivery service.
Tracking details will be forwarded for your
Insurance is included on all my products whilst
in transit, to the value of the product. - Any damage will need to be photographed and these images sent to me, along with a detailed description of the damage, in order that a claim can be
filed with TNT.
The tracking details means you will have an idea
of when to expect your delivery to enable that provision is made to recieve the products upon delivery.
If for what ever reason, the courier company fail
to deliver 'Next Day', I can not be held responsible for any loss of earnings. This includes taking the day off work, to make sure you're home to receive the goods.
Due to the nature of the bespoke products I
create, which are normally to your required dimensions/specifications and finsish I do not accept returns however if you're not happy with your product please contact me, so a mutually agreeable
resulation can be reached.
As per my T&C's refunds will only be provided
in exceptional circumstances, as the products I create are usually bespoke to your requirements and colour etc.
As soon as materials/work has commenced, then the
deposit is non-returnable, should you change your mind on having the product made for you.
Good quality packaging materials will be used and
every effort afforded to prevent any damage in transit.
This does not affect your statutory